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Terms and Conditions

REAL Property Scotland Ltd

Refurb Terms and Conditions

In the following terms and conditions the Company is REAL Property Scotland, and the Customer will be the entity named on the Invoice.

  1. To protect your own interests, please read these terms and conditions carefully. If you are uncertain as to your rights under them or would like further explanation, please write to or telephone the Company, at the address or on the telephone number provided on the front of these terms and conditions. No additions to or variations to these terms and conditions shall be binding unless agreed in writing and signed by a representative of the Company. By making payment or allowing the Company access to the premises, you will be deemed to have accepted these terms and conditions.

  2. The Company shall not be liable for any losses and/or delays that were unforeseeable to the parties when the contract was formed, or for any losses and/or delays not caused by the Company's breach of these terms and conditions or for any indirect or consequential losses.

  3. The Customer will supply electricity for the use of power tools, free of charge.

  4. The Customer will afford the Company all necessary access on the agreed installation date(s), including

    access for refuge skips if necessary. Failure to provide access on said date(s) or requesting an alternative installation date within seven days of the services being provided may result in additional costs.

  5. The Company neither claims nor guarantees to eliminate condensation. Condensation is a result of moisture within the air reaching its saturation point and the proper control of atmospheric conditions within the property is essential to minimise it.

  6. The Company will provide the services using standard Company methods which may vary from time to time in line with Company policy.

  7. If the Company Surveyor finds evidence of existing problems or the need for alterations within the structure, the finishing of the property or the public utilities that are likely to give rise to additional costs during installation, the Company will advise the customer of this and of any estimated additional cost to be charged by the Company. The Company will not be responsible for drawing attention to or remedying any defect that may exist in the premises before the date of installation or for any damage arising from a defect, unless the Customer decides to proceed with this.

  8. The Company wishes to draw the Customers attention to the fact that imperfections are possible, and provided these are within reasonable tolerance, the Company will not be under any obligation to remedy. The Company asks the Customer to inspect the services provided and inform the Company of any snagging requirements within 72 hours after completion of the works.

  9. In the event of remedial work being required after installation, the Company shall carry out such work but only after payment of the full contract price, less a 2.5% deduction from total invoice balance. Any such sum deducted shall be due and payable immediately upon completion of remedial work.

  10. Whilst every effort shall be made to avoid disturbing plasterwork, brickwork or roughcasting, the Company cannot be held responsible for any such damage. Every attempt will be made to ensure the new work matches in with your existing property, however an exact colour match cannot be guaranteed.

  11. Unless specifically stated all materials removed during installation will be transported off site and disposed of by the Company. The Company will make every effort to ensure your waste is recycled in an environmentally friendly manner.

  12. The Customer will be solely responsible for obtaining any Planning Permission or Building Warrant required. The Customer shall be responsible for all local authority fees incurred in respect of all submissions, successful or unsuccessful.

  13. In the event of late payment the Company will charge interest on the full amount outstanding, calculated at the current Bank of England base rate plus 5%, as well as an administration fee of £500+VAT. Where necessary the Company will move quickly to recover the total amount due plus costs via our solicitors.

  14. The Company does not offer any guarantee for the works.

  15. Until payment in full has been made for the goods and installation all materials shall remain the

    property of the Company
    although the risk therein passes to the Customer upon practical completion of the installation.

16. Data Protection: The Company will use your information for administration, marketing and analysis. To help maintain the quality of our services the Company may also share your information with other carefully selected third parties. We or they may send you details of other goods and services via letter, telephone, email, or other reasonable means of communication.

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